FAQs

At Back in Action, you will always be 1 on 1 with your physical therapist for the entire length of your selected appointment time. You will have the same physical therapist for the entire course of your treatment, which results in more successful treatment as a result of the consistency in your care. By closely monitoring your progress, issues or concerns are addressed quickly, and your recovery stays on track. Back in Action provides an intimate environment to help you relax and focus on your body’s recovery. Heather is compassionate and caring and you will feel the difference this makes in your care.

• Musculoskeletal Examination: This includes an assessment of structure, muscles, and tissue to determine impairments in range of motion, strength, and/or joint mobility.

• Active Release Techniques and Manual Therapy: Postoperatively or post injury you may experience soft tissue restrictions as well as myofascial trigger points or tightness in traumatized muscle. We work to normalize muscle tone, eliminate myofascial trigger points and decrease tissue restrictions with manual techniques that can successfully resolve pain. You may also have joint restrictions that will benefit from manual therapy techniques to restore motion and function.

• Therapeutic Exercise: To achieve your maximum function, typically an individually prescribed exercise program is necessary to further progress in range of motion, strength, and joint mobility. Often a home program will be recommended to reinforce long-term results.

Back in Action is committed to providing you with the highest quality of care and in order to maintain that level of excellence we ask that you provide at least 24 hours notice of a cancellation.

We do realize that things come up that make it impossible to keep your scheduled appointment. Such as illness, transportation issues, hazardous driving conditions, or family emergencies. Cancellations without 24 hours' notice will be accepted in these circumstances on a one-time basis only. Any additional instances will be subject to a $50 charge and must be paid at your next scheduled visit.

Not showing for your appointment (no-show) is unacceptable and a fee of $50 will be charged in every instance. This fee will be expected to be paid at your next scheduled visit.

This fee is not covered by your insurance, and it will be your responsibility to pay no matter what type of coverage that you have. If the fee is not paid, you will be billed, and this balance is subject to collections.

Please be considerate of other patients and our schedule and call as soon as possible if you are unable to attend your scheduled physical therapy visit. Everyone's time is valuable. We will respect your time and just ask the same from you.

You can make an appointment with Back in Action directly, without a physician referral. Just click the request an appointment button on our home page and we will call to get you scheduled.

Yes, most definitely! Back in Action will create a comprehensive, personally tailored treatment plan for you that will help you reduce and/or eliminate pain. We specialize in specific pain management treatment techniques that are very effective. Check out our informational page on Active Release Techniques to learn more.

Many conditions can be successfully treated without the expense, pain, and longer recovery associated with surgery. Conservative care like physical therapy is often the first approach recommended to help patients.